about us Pmweb

Pmweb Labs

• Solutions for Hospitality

• Let's Book

  Invest in direct bookings, invest in your brand

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  Hospitality

  Let's Book

  A quick, smart and intuitive booking engine is the key to achieving more direct bookings. Invest in a booking system focused on conversion and keep customers connected with your brand, obtaining not only revenue but also profit.

  • The booking system that talks to the guest
  • 100% focused on conversion
  • Calendar with lowest rates and availability
  • Unlogged bookings
  • Payment by credit card and in installments
  • Automatized Revenue Management

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• Pmweb CRM

  All customer data at your disposal to reconquer them every day.

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  Hospitality

  Pmweb CRM

  Pmweb CRM was developed to manage the brand's relationship with the traveler. By integrating the platform with the major PMSs on the market, you can automate campaigns, collect and gather customer data, know their hosting preferences, and keep them engaged with the brand.

  Always be present in the guest's inbox with relevant and personalized messages and follow the results in real time:

  • Booking abandonment
  • Pre-check-in and post-check-out
  • Preferences survey
  • Interest by destination
  • Individual rates

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• Pmweb Sales Manager

  The ideal environment for the sales team to get organized and sell more and better.

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  Hospitality

  Pmweb Sales Manager

  A technology developed to facilitate and organize the processes of the hotels' account manager teams, providing a strategic view of the client and travel agent portfolios. Among the features of Pmweb Sales Manager are:

  • Precise and customizable filters and reports
  • Corporate travel expense management
  • Currency for multinational hotel chains
  • List of goals with the possibility of file uploads
  • Visual simplified calendar of appointments

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• Solutions for Data Driven Marketing

• Pmweb Rockin' Tags

  Capture, understand and use the track marks that the users leave on the web.

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  Data Driven Marketing

  Pmweb Rockin' Tags

  In the context of an omnichannel company, there are many sources of data: site, mobile, CRM, ERP, physical stores and more. Pmweb Rockin' Tags can be in all these channels, collecting every track left by users while respecting their privacy.

  Rockin' Tags allow you to know even more about the journey of your customers and leads, since they register activity/website visits, average ticket, last purchase, most frequent categories and others, enriching the user profile.

  Some campaigns and possible actions through the use of data coming from Rockin' Tags:

  • Navigation
  • Cart abandonment
  • On-site customization
  • Price lowered
  • Bestsellers
  • Most wanted
  • Search Site
  • Blast Customization

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• Performance Dashboard

  Key information about your cross-channel campaigns in one place.

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  Data Driven Marketing

  Performance Dashboard

  All the metrics that make sense to your business in one place. Extract performance, delivery, and revenue reports intuitively to understand what's effective (or not) in your lifecycle cross-channel marketing campaigns.

  With flexible reports, the platform allows the creation of several filters, which can be exported in .CSV and .XLS format and customized by date and period. In addition, it has specific reports for push notifications and SMS performance. And more:

  • Access it from anywhere and anytime through a secure, responsive, mobile-ready and 100% cloud interface
  • Integrated with Google Analytics, it brings revenue and behavior data into the site aligned with email results
  • Automatic daily data update
  • Multiuser system with no account limit, with control of permissions and the possibility of restricting data visualization
  • Track the performance of your campaigns according to the device used by customers
  • Available in English, Portuguese, and Spanish

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• Data Dashboard

  Monitor integration and real-time data integration jobs in a single view.

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  Data Driven Marketing

  Data Dashboard

  The Data Dashboard was developed by Pmweb to provide easy access to data integration jobs, showing a successful execution of tasks and errors in real time. If there are any data integration problems, they are easily identified because of the environment’s execution status filters.

  You can filter each running job in a single place without having to switch accounts if your company has more than one. In addition, it provides detailed statistics on success rates by job type as well as a graphical representation of tasks by a specified period.

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• API Queueing & Priorization

  Execute your main cross-channel campaigns using data collected in real time.

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  Data Driven Marketing

  API Queueing & Priorization

  Since not all messages are the same, you can prioritize what must be delivered first by using your own business rules. For example, with our Queueing & Prioritization API, transactional messages can be delivered before the promotional ones without changing a single line in your code. In addition to these, other time-sensitive actions can be performed IRT, as in the case of cart abandonment and navigation behavior.

  The Queueing & Prioritization API offers other features such as:

  • Flexible data formats. No matter how your data are. We offer native support for JSON and XML formats as well as custom extensions to meet your needs.
  • Real-time monitoring. Track all data that passed our systems in real-time charts. Compare traffic over days, monitor the number of sent and received calls as well as navigation funnel, if used for this purpose.

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• Pmweb Context

  No matter where your data is, we gather and contextualize it to help you make the best business decisions.

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  Data Driven Marketing

  Pmweb Context

  Pmweb Context is designed to guide marketing strategies crossing physical stores and e-commerce sales with all digital campaigns to help brands understand the effectiveness and role of each media in their global revenue.

  The premises of Pmweb Context are:

  • Acquisition: increase audience
  • Activation: generate interest
  • Conversion: boost revenue
  • Loyalty: stimulate repurchase
  • Retention: avoid evasion

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• Pmweb Connect

  You define, we connect.

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  Data Driven Marketing

  Pmweb Connect

  Our data integration capabilities span the most varied systems, modeling and platforms

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